Ответ: 1 how can I help you?2 Could I speak to….(3)please4 hold on please 5 put you through 6 This is7 I’m afraid 8 Yes, please9 Could you ask him to call me back?10 Of course 11 number12 Anyway13 I’ll make sure Mikhail gets it14 Thank you
2. Read the conversation and fill in the gaps with expressions from the box:
— Good morning. “Learn with us” college. (1) ……… ?
— Hello. (2) ……………… Mr Kuznetsov from the Language Department, (3) …….. ?
— Certainly. (4) ……………………….. I’ll (5) ………………… .
— Language Department. Maria Volkova speaking.
— Good morning. (6) …………………. Alexander Ivanov. Could I speak to Mikhail Kuznetsov, please?
— (7) ……………………. he is out of the office at the moment. Can I take a message?
— (8) …………………. . It’s about two-week French course at our school. We would like to know how many rooms you will need. (9) …………… ?
— (10) …………………. , and has he got your (11) ……………….. ?
— I think he has. (12) ……………………. , it’s 223 07 64, and this is Alexander Ivanov.
— Thank you Alexander. (13) …………………… as soon as possible.
— (14) ………………….. . Goodbye.
— Bye.
Anyway
Could I speak to
Could you ask him to call me back?
Hold on,
How can I help you
I’ll make sure Mikhail gets it
I’m afraid
Of course
please
put you through.
Thank you.
This is
Yes, please.
number
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13.11.2019 · 1